Frequently Asked Questions
Everything you need to know about your performance gear and orders.
How do I determine the correct size for my knee sleeves or braces?
To find your perfect fit, please refer to our Size Guide located on each product page. Use a flexible measuring tape to measure the circumference of the joint or limb as specified in the diagram provided.
What is your return policy for performance apparel?
We offer a 30-day return policy on all unworn and unwashed items in their original packaging. For hygiene reasons, certain compression garments must have all original tags and liners intact.
How should I wash and care for my McDavid protective gear?
Most of our products should be hand washed in cold water with a mild detergent. Avoid using bleach or fabric softeners, and always air dry. Do not machine dry or iron, as high heat can damage the elastic and protective padding.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gear ready for a specific game or training session.
Are McDavid products covered by a warranty?
Yes, we stand by our quality. All McDavid products are covered by a 6-month limited warranty against manufacturing defects in materials and workmanship from the date of purchase.
Do you offer team or bulk discounts?
We do provide special pricing for athletic departments, teams, and medical professionals. Please contact our sales team through the 'Bulk Orders' link in the footer for a custom quote.